Pet friendly care services
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Pet friendly care services
People who require domiciliary care and support often find pets to be important companions, especially those who are less mobile or isolated.
Studies have shown that the bond between animals and humans brings significant emotional and social benefits. Caring for a pet can give individuals a sense of purpose, routine, and consistency in their lives. Pets provide a sense of safety and security, as well as companionship, and can even help reduce symptoms of depression in grieving adults and children. Additionally, physical touch is crucial to well-being, and stroking a pet has been shown to have a calming and relaxing effect, with physiological benefits such as lowered blood pressure.
As part of our domiciliary care service, we strive to match clients with care assistants who share an appreciation and understanding of animals. This way, individuals with pets can share the joy and comfort of their beloved pets with their care assistant.
Contact us today to know more about our Pet friendly care services
Our Vision
Our vision for home care services is to empower individuals with the highest level of personalized care, promoting independence, dignity, and quality of life in the comfort of their own homes.
Our Mission
Our mission is to provide compassionate and reliable home care services that prioritize our clients' well-being, independence, and peace of mind.
Our Goals
The goal of IGS Health Care company is to improve the health, well-being, and quality of life of our clients by providing them with exceptional home care services. We strive to be a trusted partner in their care journey, delivering compassionate, reliable, and comprehensive services that exceed their expectations and meet their unique needs and preferences.
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Why Choose Us
Your Care is Not Our Job It’s Pride
Years Experience
Decades of dedicated home care, ensuring quality and expertise.
Professional Care
Certified caregivers providing reliable and compassionate support.
Affordable Price
Quality home care services at competitive, affordable rates.
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FAQs
Frequently Asked Question
We understand that reliability and trustworthiness are essential when it comes to selecting a care assistant. At our home health care company, we carefully screen and select our caregivers based on their qualifications, experience, and dedication to delivering high-quality care. We also provide ongoing training and supervision to ensure that our caregivers are equipped with the knowledge and skills necessary to fulfill their responsibilities and exceed our clients' expectations.
Contact IGS Health Care and make an appointment for us to visit you for a chat about how IGS Health Care can work for you. We are happy to visit you at home to discuss ways we can help and then, once you have decided, you simply leave the rest to us!
We will invoice you every two weeks. To make it nice and easy for our customers all payments are collected by Direct Debit.
We will put together a detailed plan for each customer which, as well as setting out the care to be delivered, also shows the weekly costs. Some people will be entitled to assistance with the cost of their care either from their local Social Services office or via other Government grants.
Once we have established exactly what you want on each visit, we will work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the IGS Health Care assistant. Tasks will be agreed with you in advance. Any changes to the plan can be discussed with your local IGS Health Care team.
Every member of the IGS Health Care team has been through a rigorous vetting procedure before they start working with us. In addition, all staff will always be in uniform and carry a personalised identification card which shows their name, photograph and signature.
Our offices are normally open from 09.00 AM to 06:00 PM Monday to Friday. Aside from this, we operate an out-of-hours emergency service which is manned from 7am to 10pm. The number for your out of hours service can be provided for your reassurance, with someone at the end of the telephone line to assist with any emergencies about your care.
Our experience tells us that people's care needs very often change. We therefore understand that care may need reviewing from time to time. This is why we carry out reviews on a regular basis and why we are pleased to hear from members of the immediate family about effective methods for delivering the care service for their relative.
We agree a ‘Care Plan’ which details exactly what you have instructed us to do. This then becomes the work list for each day.
This depends on how many care visits you have each week. We very rarely have just one care assistant assigned to a particular customer. This allows for periods of time where your care assistant may be away on holiday, however we do try to keep the number of your care assistants to an absolute minimum.
Testimonials
Positive Reviews From Our Customers
Having experienced many agencies over the years, IGS Health Care stands out as the best. I feel assured that everyone, from caregivers to management, is dedicated to both clients and each other as colleagues, which makes a significant difference. I feel secure and well cared for even when my health is unpredictable. They have been excellent during Covid-19, adapting to changing needs (such as adding shopping calls) and ensuring I am as safe and protected as possible.
Ava All the staff are very supportive; because of them, I am able to remain in my home.
HenryOur Contact
Get In Touch
We offer Home Care Services in Brighton & Lewes that prioritise your safety and well-being, allowing you to live comfortably and securely in your own home. Feel free to connect with us anytime from anywhere in the United Kingdom.
PHONE
info@igshealthcare.co.uk
*24/7 full support service
We have found IGS Health Care to be dependable, adaptable, and committed to my mum's well-being. All the caregivers are outstanding, but one staff member has been particularly exceptional and incredibly supportive in taking care of my mum.
Amelia