Extra care to live life your way
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- Extra care to live life your way
Extra care to live life your way
At IGS Health Care, we go beyond meeting your physical needs and ensuring your safety. We aim to enrich your life and provide you with the fulfillment you deserve. We understand that regardless of age or medical condition, we all seek a life enriched with meaning and purpose, which is crucial for our emotional and mental well-being, and it maintains our sense of self and self-esteem.
We provide more than the typical services offered by many homecare companies. Our focus is on what is important to you and how we can meet your spiritual, mind, body, and familial needs. Getting to know each customer’s unique qualities and characteristics is a vital part of our homecare and support service. We want to learn about your interests, hobbies, and experiences that bring joy to your life.
Based on this knowledge, we will match you with a home care assistant who shares your interests. Being supported by someone who understands your passions gives that extra encouragement to keep your mind stimulated and your heart fulfilled. At IGS Health Care, we are committed to providing personalized care and support that enriches your life in every possible way.
IGS Home Care service, we strive to provide an exceptional experience for you. Our goal is not just to be good, but to be great!
Our Vision
Our vision for home care services is to empower individuals with the highest level of personalized care, promoting independence, dignity, and quality of life in the comfort of their own homes.
Our Mission
Our mission is to provide compassionate and reliable home care services that prioritize our clients' well-being, independence, and peace of mind.
Our Goals
The goal of IGS Health Care company is to improve the health, well-being, and quality of life of our clients by providing them with exceptional home care services. We strive to be a trusted partner in their care journey, delivering compassionate, reliable, and comprehensive services that exceed their expectations and meet their unique needs and preferences.
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Awards Winning
Why Choose Us
Your Care is Not Our Job It’s Pride
Years Experience
Decades of dedicated home care, ensuring quality and expertise.
Professional Care
Certified caregivers providing reliable and compassionate support.
Affordable Price
Quality home care services at competitive, affordable rates.
Call Us
FAQs
Frequently Asked Question
We understand that reliability and trustworthiness are essential when it comes to selecting a care assistant. At our home health care company, we carefully screen and select our caregivers based on their qualifications, experience, and dedication to delivering high-quality care. We also provide ongoing training and supervision to ensure that our caregivers are equipped with the knowledge and skills necessary to fulfill their responsibilities and exceed our clients' expectations.
Contact IGS Health Care and make an appointment for us to visit you for a chat about how IGS Health Care can work for you. We are happy to visit you at home to discuss ways we can help and then, once you have decided, you simply leave the rest to us!
We will invoice you every two weeks. To make it nice and easy for our customers all payments are collected by Direct Debit.
We will put together a detailed plan for each customer which, as well as setting out the care to be delivered, also shows the weekly costs. Some people will be entitled to assistance with the cost of their care either from their local Social Services office or via other Government grants.
Once we have established exactly what you want on each visit, we will work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the IGS Health Care assistant. Tasks will be agreed with you in advance. Any changes to the plan can be discussed with your local IGS Health Care team.
Every member of the IGS Health Care team has been through a rigorous vetting procedure before they start working with us. In addition, all staff will always be in uniform and carry a personalised identification card which shows their name, photograph and signature.
Our offices are normally open from 09.00 AM to 06:00 PM Monday to Friday. Aside from this, we operate an out-of-hours emergency service which is manned from 7am to 10pm. The number for your out of hours service can be provided for your reassurance, with someone at the end of the telephone line to assist with any emergencies about your care.
Our experience tells us that people's care needs very often change. We therefore understand that care may need reviewing from time to time. This is why we carry out reviews on a regular basis and why we are pleased to hear from members of the immediate family about effective methods for delivering the care service for their relative.
We agree a ‘Care Plan’ which details exactly what you have instructed us to do. This then becomes the work list for each day.
This depends on how many care visits you have each week. We very rarely have just one care assistant assigned to a particular customer. This allows for periods of time where your care assistant may be away on holiday, however we do try to keep the number of your care assistants to an absolute minimum.
Testimonials
Positive Reviews From Our Customers
Having experienced many agencies over the years, IGS Health Care stands out as the best. I feel assured that everyone, from caregivers to management, is dedicated to both clients and each other as colleagues, which makes a significant difference. I feel secure and well cared for even when my health is unpredictable. They have been excellent during Covid-19, adapting to changing needs (such as adding shopping calls) and ensuring I am as safe and protected as possible.
Ava All the staff are very supportive; because of them, I am able to remain in my home.
HenryOur Contact
Get In Touch
We offer Home Care Services in Brighton & Lewes that prioritise your safety and well-being, allowing you to live comfortably and securely in your own home. Feel free to connect with us anytime from anywhere in the United Kingdom.
PHONE
info@igshealthcare.co.uk
*24/7 full support service
We have found IGS Health Care to be dependable, adaptable, and committed to my mum's well-being. All the caregivers are outstanding, but one staff member has been particularly exceptional and incredibly supportive in taking care of my mum.
Amelia