Domiciliary care (home care)
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Domiciliary care (home care)
IGS Health Care specialize in delivering exceptional domiciliary care, commonly referred to as home care, designed to ensure your safety, comfort, and independence while residing in the familiar surroundings of your own home. Our team is committed to providing top-quality assistance that enables you to lead a fulfilling life and achieve your daily goals with ease.
Our personalized home care packages are tailored to your individual needs and preferences, ensuring that you can continue living life on your terms. From one daily visit to round-the-clock or live-in care, we offer a wide range of options that cater to your unique lifestyle requirements. Our philosophy is centered around empowering you to maintain control and autonomy, and we work closely with you to ensure that you receive the domiciliary care and support that you want, where and when you want it. Your home is your sanctuary, and we understand that your care needs to be as unique as you are. To explore the range of home care services we offer, please visit our Services page.
What is home care?
Home care is a wonderful way to receive the additional assistance you need to maintain your independence and stay in the comfort of your own home. Our domiciliary care services offer a wide range of support options, including help with household tasks, personal care, and companionship visits. Every service we provide is specifically tailored to meet your unique requirements, ensuring that you receive the care you need, precisely when you need it.
Our commitment to your wellbeing goes beyond just supporting you at home. We understand that living independently means being able to engage with your community, and our team is happy to assist you with errands, appointments, and social activities. Our goal is to enable you to lead an active, fulfilling life while providing you and your family with the peace of mind that comes with knowing that you can remain in the comfort and security of your own home.
What home care services can you provide?
Home care encompasses a broad spectrum of services, spanning from companionship visits to comprehensive care for individuals with complex needs. We understand that everyone’s situation is unique, and we strive to offer a range of flexible options to meet your specific requirements.
Our team is equipped to support you at various stages of your life, whether you need short-term assistance during a period of recovery, ongoing domiciliary care services, or support with end-of-life care. We believe that every individual has the right to maintain their independence and dignity, and our mission is to empower you to do just that.
If you’re interested in learning more about how our domiciliary care services can support you, please visit our Services page for a comprehensive list of the services we offer. Alternatively, get in touch with us today to discuss how we can help you maintain your quality of life while staying in the comfort of your own home.
How can home care help me?
At IGS Health Care, we understand that each of our customers has their own unique needs and preferences. That’s why our home care services are fully tailored to meet your individual requirements, enabling you to live safely and comfortably in your own home, surrounded by the people and things you love.
Our flexible domiciliary care services can provide anything from a simple check-in visit to personal care or even 24-hour or live-in care, depending on your needs. Whether you require short-term assistance after an illness or as respite care for your regular caregiver, or if you’re looking for long-term home care and support, our team is here to help.
Our dedicated team of home care assistants are fully trained to provide the support you need, ensuring that you can maintain your independence and dignity. We are committed to working closely with you to develop a personalized care plan that fits your lifestyle and enables you to achieve your goals.
IGS dedicated team of home care assistants are fully trained to:
- At our domiciliary care service, we understand the importance of starting the day off right. That's why we offer assistance with getting up, washing, dressing, and having a nutritious breakfast.
- Our team is trained to support you with your medication needs, reminding and assisting you in taking your medicines, as well as collecting or returning medication from your pharmacy or dispensing GP surgery.
- Mealtime is an important part of the day, and we're here to help. We can prepare meals with or for you and assist you at mealtimes to ensure that you're receiving proper nutrition.
- Our team can accompany you on outings, whether it's to collect your pension, go shopping, or simply enjoy a walk. We can also help you create a shopping list and put everything away once we return.
- We understand that maintaining a clean and tidy home can be a challenge, which is why we offer assistance with laundry, ironing, and general household cleaning.
- Staying socially active is important for mental and emotional well-being, and we're here to help with that too. Our team can accompany you to social activities such as day centers, visiting friends or family, or attending your church or club.
- Our personal care services are designed to help you feel pampered and refreshed. We can assist with organizing bathing, providing clean clothes and fresh bedding, and preparing a thoughtful meal before bedtime.
- At the end of the day, we're here to help you wind down and get ready for bed. Our team can assist with any necessary tasks to ensure that you're comfortable and ready for a good night's sleep.
If you or your loved one needs support to remain independent at home, don't hesitate to get in touch with us at IGS Health Care today. Our home care services are designed to meet the unique needs of each individual customer, and we would be happy to discuss how we can help.
Our Vision
Our vision for home care services is to empower individuals with the highest level of personalized care, promoting independence, dignity, and quality of life in the comfort of their own homes.
Our Mission
Our mission is to provide compassionate and reliable home care services that prioritize our clients' well-being, independence, and peace of mind.
Our Goals
The goal of IGS Health Care company is to improve the health, well-being, and quality of life of our clients by providing them with exceptional home care services. We strive to be a trusted partner in their care journey, delivering compassionate, reliable, and comprehensive services that exceed their expectations and meet their unique needs and preferences.
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Why Choose Us
Your Care is Not Our Job It’s Pride
Years Experience
Decades of dedicated home care, ensuring quality and expertise.
Professional Care
Certified caregivers providing reliable and compassionate support.
Affordable Price
Quality home care services at competitive, affordable rates.
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FAQs
Frequently Asked Question
We understand that reliability and trustworthiness are essential when it comes to selecting a care assistant. At our home health care company, we carefully screen and select our caregivers based on their qualifications, experience, and dedication to delivering high-quality care. We also provide ongoing training and supervision to ensure that our caregivers are equipped with the knowledge and skills necessary to fulfill their responsibilities and exceed our clients' expectations.
Contact IGS Health Care and make an appointment for us to visit you for a chat about how IGS Health Care can work for you. We are happy to visit you at home to discuss ways we can help and then, once you have decided, you simply leave the rest to us!
We will invoice you every two weeks. To make it nice and easy for our customers all payments are collected by Direct Debit.
We will put together a detailed plan for each customer which, as well as setting out the care to be delivered, also shows the weekly costs. Some people will be entitled to assistance with the cost of their care either from their local Social Services office or via other Government grants.
Once we have established exactly what you want on each visit, we will work to that list. We are not able to give injections or change sterile dressings. Also, we cannot carry out tasks which are likely to cause risk to either the person we provide care to or to the IGS Health Care assistant. Tasks will be agreed with you in advance. Any changes to the plan can be discussed with your local IGS Health Care team.
Every member of the IGS Health Care team has been through a rigorous vetting procedure before they start working with us. In addition, all staff will always be in uniform and carry a personalised identification card which shows their name, photograph and signature.
Our offices are normally open from 09.00 AM to 06:00 PM Monday to Friday. Aside from this, we operate an out-of-hours emergency service which is manned from 7am to 10pm. The number for your out of hours service can be provided for your reassurance, with someone at the end of the telephone line to assist with any emergencies about your care.
Our experience tells us that people's care needs very often change. We therefore understand that care may need reviewing from time to time. This is why we carry out reviews on a regular basis and why we are pleased to hear from members of the immediate family about effective methods for delivering the care service for their relative.
We agree a ‘Care Plan’ which details exactly what you have instructed us to do. This then becomes the work list for each day.
This depends on how many care visits you have each week. We very rarely have just one care assistant assigned to a particular customer. This allows for periods of time where your care assistant may be away on holiday, however we do try to keep the number of your care assistants to an absolute minimum.
Testimonials
Positive Reviews From Our Customers
Having experienced many agencies over the years, IGS Health Care stands out as the best. I feel assured that everyone, from caregivers to management, is dedicated to both clients and each other as colleagues, which makes a significant difference. I feel secure and well cared for even when my health is unpredictable. They have been excellent during Covid-19, adapting to changing needs (such as adding shopping calls) and ensuring I am as safe and protected as possible.
Ava All the staff are very supportive; because of them, I am able to remain in my home.
HenryOur Contact
Get In Touch
We offer Home Care Services in Brighton & Lewes that prioritise your safety and well-being, allowing you to live comfortably and securely in your own home. Feel free to connect with us anytime from anywhere in the United Kingdom.
PHONE
info@igshealthcare.co.uk
*24/7 full support service
We have found IGS Health Care to be dependable, adaptable, and committed to my mum's well-being. All the caregivers are outstanding, but one staff member has been particularly exceptional and incredibly supportive in taking care of my mum.
Amelia